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Comfort and wellbeing products for home routines

Legal notice

Legal Notice

Website operator

Trading name: Recovyx
Legal operator: RIFAI Samy EI
Business address: 60 Rue François 1er, 75008 Paris, France
SIRET: 990 761 884 00024
VAT: not applicable, Article 293B of the French General Tax Code
Email: contact@recovyx.com
Phone: +33 6 68 59 80 40

Publication manager: RIFAI Samy, contact@recovyx.com
Data protection contact: RIFAI Samy, contact@recovyx.com

Hosting provider

Hosting provider: Shopify Inc.
Address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada
Phone: 1-888-746-7439

Website purpose

recovyx.com presents and sells Recovyx products for customers located in the United Kingdom. Products include massage devices, heating pads, support cushions, support pillows, air compression massagers, massage accessories, water bottles and bags.

Product information is provided for general home comfort and wellbeing use. It is not medical advice and does not replace professional healthcare guidance.

Intellectual property

RIFAI Samy EI holds usage rights over the elements available on recovyx.com, including text, images, graphics, logos, videos and icons. Any unauthorised reproduction, modification, publication or reuse of website content is prohibited without prior written permission.

Personal data

Information about the collection and processing of personal data is provided in the Privacy Policy available on recovyx.com.

Governing law

recovyx.com is operated in accordance with French law, without depriving customers located in the United Kingdom of any mandatory consumer protections applicable under their local law.

Help

Frequently asked questions

Is delivery free?

Yes. UK delivery is free on every order. The estimated delivery time is listed in the shipping policy before ordering.

When will my order be dispatched?

Orders are prepared as quickly as possible and tracking is shared when available. Estimated delivery information is listed in the shipping policy before ordering.

Can I return my order?

You can request a return within 14 days, subject to the refund policy. Items should be returned in the condition described in the policy.

Is delivery free?

Yes. UK delivery is free on every order. Delivery information, returns and product details are available before checkout.

How should I choose the right product?

Check the product title, images, variant options, included accessories and product details before ordering. If you are unsure, contact us before purchase.

How should I use the product safely?

Always follow the product instructions and use the item only as intended. Stop using the product if it feels uncomfortable and seek professional guidance if you have a health concern.

Are prices and charges shown before payment?

Yes. Product prices, available payment options and any applicable order information are shown before you confirm payment.

What happens if an item is unavailable?

If a product or variant is unavailable, the product page or checkout will indicate this. We aim to keep product availability clear before purchase.

Who can I contact with a question?

You can contact our support team before or after ordering. Contact details are available on the contact page and in the store policies.

Where can I read the store policies?

Shipping, refund, privacy and terms information is available from the policy links in the footer before you place an order.

Do you make outcome claims?

No. Product information is kept factual and focused on general use, product features and customer comfort. Individual experiences can vary.

Will I pay customs or import fees?


No. All UK import duties and taxes are already included. The price at checkout is final, with no extra fees on delivery.