Legal notice
Legal Notice
Definitions
Customer: any consumer, non-professional buyer, professional buyer or legal entity who visits or uses recovyx.com.
Products and Services: RIFAI Samy EI, trading as Recovyx, provides customers with online access to the sale of Massage guns, Foot massagers, Neck and shoulder massagers, Leg compression massagers, Compression recovery boots, Knee massagers, Hand massagers, Eye massagers, Heated massage pads, Heating pads, Cold therapy wraps, Neck stretchers, Back stretchers, Lumbar support cushions, Orthopaedic seat cushions, Support pillows, Cervical pillows, Recovery kits, Massage accessories, Water bottles, Gym bags.
Content: all elements forming the information available on the website, including text, images, videos, graphics, logos, icons and sounds.
Customer Information: all personal data that may be held by RIFAI Samy EI for account management, customer relationship management, order processing, analysis and statistics.
User: any internet user accessing or using recovyx.com.
Personal Data: any information relating to an identified or identifiable natural person, directly or indirectly.
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning given to them by the General Data Protection Regulation, Regulation (EU) 2016/679.
1. Website Presentation
In accordance with applicable legal notice requirements, users of recovyx.com are informed of the identity of the parties involved in the creation, publication and operation of the website.
Website owner: Recovyx, operated by RIFAI Samy EI
Legal name: RIFAI Samy EI
SIRET: 990 761 884 00024
VAT number: not applicable, Article 293B of the French General Tax Code
Business address: 60 Rue François 1er, 75008 Paris, France
Phone: +33 6 68 59 80 40
Email: contact@recovyx.com
Publication manager: RIFAI Samy, contact@recovyx.com
Webmaster: RIFAI Samy, contact@recovyx.com
Data protection contact: RIFAI Samy, contact@recovyx.com
Hosting provider: Shopify Inc.
Hosting provider address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada
Hosting provider phone: 1-888-746-7439
2. Website Terms of Use
The website recovyx.com is protected by intellectual property laws and applicable international regulations. Users may not reuse, transfer or exploit all or part of the website or its content for their own purposes without prior written permission from RIFAI Samy EI.
Use of recovyx.com implies full acceptance of these website terms of use. These terms may be modified or supplemented at any time, and users are invited to consult them regularly.
The website is normally accessible to users at all times. RIFAI Samy EI may interrupt access for technical maintenance and will make reasonable efforts to inform users in advance where possible.
Recovyx updates recovyx.com regularly. The legal notice may also be modified at any time and applies to users from the time it is published online.
3. Description of Services Provided
The purpose of recovyx.com is to provide information about Recovyx and to offer Massage guns, Foot massagers, Neck and shoulder massagers, Leg compression massagers, Compression recovery boots, Knee massagers, Hand massagers, Eye massagers, Heated massage pads, Heating pads, Cold therapy wraps, Neck stretchers, Back stretchers, Lumbar support cushions, Orthopaedic seat cushions, Support pillows, Cervical pillows, Recovery kits, Massage accessories, Water bottles, Gym bags for sale online.
RIFAI Samy EI makes reasonable efforts to provide accurate and up-to-date information on recovyx.com. However, RIFAI Samy EI cannot be held responsible for omissions, inaccuracies or failures to update information, whether caused by RIFAI Samy EI or by third-party partners providing information.
All information displayed on recovyx.com is provided for information purposes and may change. The information on recovyx.com is not exhaustive and is provided subject to changes made after publication.
4. Technical Limitations
The website uses JavaScript technology.
RIFAI Samy EI cannot be held responsible for material damage linked to the use of recovyx.com. Users agree to access the website using recent equipment, free from viruses, and with an up-to-date modern browser.
recovyx.com is hosted by Shopify Inc., whose hosting infrastructure may involve processing or storage outside the European Union, including in Canada, in accordance with applicable data protection rules.
The objective is to provide a service with a high level of accessibility. The hosting provider aims to ensure service continuity 24 hours a day, every day of the year. The hosting provider may nevertheless interrupt the hosting service for short periods, including for maintenance, infrastructure improvement, infrastructure failure or abnormal traffic.
RIFAI Samy EI and the hosting provider cannot be held responsible for malfunctions of the internet network, telephone lines, computer equipment or telecommunications equipment, including network congestion preventing access to the server.
5. Intellectual Property
RIFAI Samy EI holds usage rights over the elements available on recovyx.com, including text, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication or adaptation of all or part of the website elements, by any means or process, is prohibited without prior written permission from RIFAI Samy EI.
Any unauthorised use of recovyx.com or of any element it contains may constitute infringement and may give rise to legal action under applicable intellectual property laws.
6. Limitation of Liability
RIFAI Samy EI acts as the publisher of recovyx.com and is responsible for the quality and accuracy of the content published on the website.
RIFAI Samy EI cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing recovyx.com, where such damage results from equipment that does not meet the technical requirements stated above, from a bug, or from incompatibility.
RIFAI Samy EI cannot be held responsible for indirect damage resulting from the use of recovyx.com, including loss of opportunity, business loss or loss of data.
Interactive areas may be made available to users, including contact forms or customer support areas. RIFAI Samy EI reserves the right to remove, without prior notice, any content posted in these areas that breaches applicable law, public order, third-party rights or data protection rules.
RIFAI Samy EI also reserves the right to take action against any user who posts unlawful, abusive, defamatory, racist, hateful, obscene or otherwise inappropriate content, regardless of the medium used.
7. Personal Data Management
Users are informed that personal data processing on recovyx.com is carried out in accordance with applicable data protection rules, including the General Data Protection Regulation, Regulation (EU) 2016/679, and relevant French data protection requirements.
7.1 Data Controller
For personal data collected through user navigation, account creation, order processing and customer relationship management on recovyx.com, the data controller is RIFAI Samy EI.
RIFAI Samy EI, trading as Recovyx, is represented by RIFAI Samy.
As data controller, RIFAI Samy EI undertakes to comply with applicable legal requirements, define the purposes of data processing, provide customers and prospects with clear information about how their personal data is processed, and keep data processing records where required.
Whenever RIFAI Samy EI processes personal data, reasonable measures are taken to ensure the accuracy and relevance of the data in relation to the purposes for which it is processed.
7.2 Purposes of Data Collection
RIFAI Samy EI may process personal data for the following purposes:
- to allow navigation on recovyx.com and manage the services and orders requested by the user, including login data, website usage data, billing information and order history;
- to prevent and fight computer fraud, spam, hacking and abusive use, including through technical data such as IP address, device information and hashed passwords where applicable;
- to improve website navigation and user experience;
- to conduct optional satisfaction surveys relating to recovyx.com;
- to send customer communications by email or SMS where permitted by law or where the user has consented.
RIFAI Samy EI does not sell personal data. Personal data is used only where necessary for the operation of the website, customer relationship management, order processing, legal obligations, statistics or analysis.
7.3 Rights of Access, Rectification and Objection
In accordance with applicable data protection rules, users of recovyx.com have the following rights:
- right of access to personal data;
- right to rectification, update and completion of personal data;
- right to erasure of personal data where legally applicable;
- right to withdraw consent at any time where processing is based on consent;
- right to restriction of processing;
- right to object to processing;
- right to data portability where legally applicable;
- right to define instructions concerning the use of personal data after death where applicable under French law.
If a user wishes to know how RIFAI Samy EI uses their personal data, requests correction or deletion of personal data, or objects to processing, the user may contact Recovyx at:
RIFAI Samy EI - Recovyx
60 Rue François 1er
75008 Paris, France
Email: contact@recovyx.com
The user must specify the personal data concerned by the request and provide sufficient information to allow identity verification where necessary.
Requests for deletion of personal data are subject to legal obligations that may require RIFAI Samy EI to retain certain information, including for accounting, tax, fraud prevention, dispute management or legal evidence purposes.
Users may also lodge a complaint with the CNIL at https://www.cnil.fr/fr/plaintes.
7.4 Non-Disclosure of Personal Data
RIFAI Samy EI does not sell, rent or disclose customer personal data to unauthorised third parties.
Personal data may be processed by technical and commercial service providers acting as processors, only for the purposes described in this legal notice and in the Privacy Policy.
RIFAI Samy EI remains free to choose its technical and commercial service providers, provided that they offer sufficient safeguards in relation to applicable data protection requirements.
RIFAI Samy EI takes reasonable precautions to preserve the security of personal data and prevent access by unauthorised persons.
If a security incident affecting the integrity or confidentiality of customer information is brought to the attention of RIFAI Samy EI, RIFAI Samy EI will take appropriate corrective measures and inform affected users where required by law.
RIFAI Samy EI does not intentionally collect sensitive data through recovyx.com.
Within the limits of their respective duties and for the purposes set out above, the persons most likely to access user data are customer service providers, payment providers, hosting providers, delivery partners and technical service providers involved in the operation of recovyx.com.
8. Incident Notification and Security
No method of transmission over the internet and no method of electronic storage is completely secure. RIFAI Samy EI therefore cannot ensure absolute security in every circumstance.
If RIFAI Samy EI becomes aware of a security breach affecting users, affected users will be informed where required so that appropriate measures can be taken.
Incident notification procedures take into account applicable legal obligations at national and European level.
No personal information of users of recovyx.com is published without their knowledge, exchanged, transferred, assigned or sold to third parties.
In the event of a sale, transfer or restructuring of Recovyx or recovyx.com, personal data may be transferred to the purchaser or successor, who will be required to comply with the same data protection obligations.
To help ensure the security and confidentiality of personal data, recovyx.com uses standard security measures such as protected networks, access controls, encryption where appropriate, passwords and technical safeguards provided by its service providers.
When processing personal data, RIFAI Samy EI takes reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.
9. Hyperlinks, Cookies and Internet Tags
recovyx.com may contain hyperlinks to other websites. RIFAI Samy EI cannot verify the content of third-party websites visited through these links and accepts no responsibility for third-party website content.
Cookies and similar technologies may be used on recovyx.com to enable website operation, improve navigation, analyse traffic, personalise content, support marketing tools and enable certain third-party services.
Where required by law, non-essential cookies are placed only with the user’s consent. The user may accept, refuse or change cookie preferences through the cookie banner or browser settings.
9.1 Cookies
A cookie is a small information file sent to the user’s browser and stored on the user’s device, such as a computer, smartphone or tablet.
Cookies may contain information such as domain name, internet service provider, operating system, browser type, access date and time, pages visited and user preferences. Cookies do not damage the user’s device.
RIFAI Samy EI may process information relating to the user’s visit to recovyx.com, including pages viewed and actions performed, in order to improve website content and user navigation.
Users can configure their browser to accept or refuse cookies, either systematically or depending on the cookie issuer. Users can also configure their browser to request consent before a cookie is stored.
If the user refuses or deletes cookies, navigation and access to certain features of recovyx.com may be limited.
RIFAI Samy EI accepts no responsibility for reduced website functionality resulting from the user’s refusal of cookies or from the technical impossibility of storing or reading cookies necessary for website operation.
Users can change their cookie preferences at any time through the available cookie settings or through their browser settings.
RIFAI Samy EI may use external service providers to help collect and process information described in this section.
If social media icons or integrations, including Instagram, are displayed on recovyx.com, the relevant social media platform may place cookies on the user’s device where the user has consented to such cookies or interacts with the relevant feature.
9.2 Internet Tags
RIFAI Samy EI may use internet tags, also known as tags, action tags, pixel GIFs, transparent GIFs, invisible GIFs, one-to-one GIFs or tracking pixels.
These tags may be deployed through web analytics or advertising partners that may store related information, including the user’s IP address, in accordance with their own data protection practices.
These technologies may be placed in online advertising that directs users to recovyx.com and on pages of the website.
This technology allows RIFAI Samy EI to evaluate user responses to the website, the effectiveness of marketing actions, the number of times a page is opened, the information viewed and how users interact with recovyx.com.
External service providers may collect information about visitors to recovyx.com and other websites through these tags, prepare reports for RIFAI Samy EI and provide services relating to website and internet usage.
10. Governing Law and Jurisdiction
Any dispute relating to the use of recovyx.com is governed by French law, without depriving customers located in the United Kingdom of any mandatory consumer protections applicable under their local law.
Where the law permits, disputes relating to the use of recovyx.com will be submitted to the competent courts of Paris, France.